Confused.com Rewards just got bigger

You’re among the first to enjoy our revamped rewards. You’ll get a bigger reward every time you buy car, home, or van insurance, redeemable with 100+ of your favourite brands in the Confused.com app.*

This offer is exclusive to selected customers only.


*Single annual policy. App only. Maximum claim limit. T&Cs apply.
Image of a mobile phone displaying the different tiers of rewards available

How your new rewards work

Your rewards get bigger every time you buy car, home or van insurance:

Get a £20 reward with your first purchase
Get a £30 reward with your second purchase
Get a £40 reward with your third & all future purchases

You’ve got a whole year to buy your next policy and move up to the next reward. Once you hit £40, the rewards won’t stop — you'll get £40 with every purchase, as long as you buy with Confused.com within a year of your previous reward.

Image displaying a whistling woman next to floating bubbles displaying £20, £30 and £40

Redeem with 100+ brands

Once you’ve added your reward to your Confused.com wallet, you have 12 months to redeem your wallet balance by choosing from our range of 100+ brands. You can then spend your eGift Cards online or in store.

From groceries to getaways, clothing to electronics – the choice is yours!

View the brand list
Display of the different shops that the rewards can be used at

How to get a reward

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Compare & buy car, home or van insurance

Once you’ve bought car, home or van insurance through Confused.com, you can add your reward to your wallet in the Confused.com app.

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Add your reward to your wallet

Add £20, £30 or £40 to your wallet within 90 days of buying your policy. We’ll then need to verify your purchase which usually takes 3 days but can take up to 14 days.

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Redeem with 100+ brands

Once verified, you can redeem your balance by choosing from our huge range of brands. Redeem your balance in one go or split across multiple eGift-Cards. You can then spend your eGift Cards online or in store.

But that’s not all... Get free hot drinks, all year long**

Once you’ve added your reward to your wallet and we’ve verified your purchase, you’ll automatically get a free coffee every month for a year in the Confused.com app.


**One regular hot drink per month for a year, only available via the Confused.com app. T&Cs apply.
Image of 3Greggs coffee cups

Need to contact our rewards team?

Need more help?

I’ve bought car, home or van insurance. How do I get my reward?

Start by downloading or opening the Confused.com app. Then, go to the "Rewards" section and log in to your account.

Once logged in, tap "Add reward to wallet." We'll need to verify your purchase by checking some details about your policy, such as your policy number and the insurance company you chose. This typically takes 3 days, but it could take up to 14 days in some cases.

After your reward is verified, you'll receive an email or push notification letting you know it's ready to use. You can then redeem your wallet balance with our range of brands.

How do I choose an eGift Card?

Once you’ve added your reward to your wallet, tap ‘Redeem’ to convert your wallet balance to an eGift Card.

Remember, you can split your wallet balance across multiple eGift Cards if you’d like – just make sure you redeem your wallet balance within 12 months of adding it to your wallet.

How do the eGift Cards work?

When you redeem your wallet balance you'll choose from a variety of brands. The way you spend eGift Cards varies by brand. Some have a unique code for a cashier to scan, while others might use a string of numbers you enter on a website. Each eGift Card will come with clear instructions on how to use it & we'll clearly indicate whether the eGift Card can be used online or in-store before you select it.

You'll be able to view your eGift Cards in the Confused.com app for 3 months after redemption. However, the actual expiry date depends on the brand you choose. The expiry date will be conveniently displayed on the eGift Card itself, so you can keep track of it.

How will I know once my reward is ready?

Once verified, the reward value will be added to your wallet and an email or push notification will be sent to you. To turn on push notifications, go to “Notifications Settings” In the settings section of the Confused.com app.

Who can claim?

This offer only applies to customers who have received an exclusive invite via email. If you haven’t received the exclusive invite email, please take a look at our Main Rewards.

How many times can I claim?

Every time you buy car, home or van insurance! Get a £20 reward with your first purchase, a £30 reward with your second purchase and a £40 reward with your third and all future purchases (as long as your claims are made within 12 months of your last reward claim).

When will I get my free hot drinks?

Once your reward claim has been verified, your first monthly hot drink will be available in the app to use. You’ll then be able to access monthly coffees from the 1st of each month.

Do I need to download the app in order to access my reward?

Yes, your reward is only accessible through the Confused.com app. For more information or to download the app please see our app page.

Can I access my reward without logging in to my account?

No, to redeem or use your reward you will need to be logged in. Without logging in we aren’t able to verify or save any rewards in your wallet.