Our editorial standards and how we work
At Confused.com, we follow a strict editorial policy to ensure the information we provide is honest, accurate and impartial of any insurer.
Editorial standards:
We’re impartial and have to be. All of our writers, product experts and key contributors follow the Financial Conduct Authority’s (FCA) rules to ensure you get fair and honest information.
Our customers are important to us, as without you we wouldn’t have a reason to exist. We empower you by having a fantastic team of product experts to help get you a great deal.
How we work:
Whatever you do on our site, it’s always free for you to use. After you’ve bought a policy through us, the insurance company pays us a fee for getting them your business.
The amount we get paid has no bearing on the premiums you pay or what we show you. The insurers cannot legally inflate the prices based on how much they pay us.
Our product specialists
Our product specialists are dedicated to guiding you through the intricacies of insurance and financial products.
Content from our experts
5 motor insurance trends for 2024 and beyond
Our motoring expert Louise discusses 5 motor insurance trends for 2024 and beyond.
How could AI technology improve travel insurance?
Our travel insurance expert Alvaro Iturmendi considers how AI technology could improve travel insurance.
Insurtech: What are the opportunities and challenges?
Our home insurance expert Matt discusses the opportunities and challenges of insurtech for the insurance industry.
Consumer trust in car insurers is lower than ever. How can insurers respond?
Our motoring expert Louise explores why consumer trust in car insurers is at its lowest ever and how insurers can respond.
How can travel insurers use more data to improve their products?
Our travel insurance expert Alvaro Iturmendi explores how travel insurers could use more data to improve their products.
What challenges will driverless cars pose for insurers?
Our motoring expert Louise considers what challenges driverless cars might pose for insurers.
Meet our authors
Find out more about the team that brings you informative articles and helpful guides.
Content from our authors
Has car insurance gone up?
Car insurance costs continue to rise, but why have these costs gone up, and who's been hit hardest? Let's take a look.
How to check your driving licence online
If you don't renew your driving licence when it expires, you risk a £1,000 fine.
Poor workmanship: What are my rights?
What are your rights if you've experienced poor workmanship? And can you refuse to pay a tradesperson? We look into how to deal with poor workmanship.
Moving house checklist: What to do when you move into a new home
Our moving house checklist guides you through all the things you need to do when moving home. Get organised and move home with ease.
How to make an offer on a house
After what seems like an eternity of searching, you've finally picked the house you want. Now you need to buy it.
Tips for viewing a house before you buy
Buying a new home is a huge decision and it's important to know what to look for when viewing a house.
Contributors
From time to time we work with a selection of external contributors to bring you their expert insight.
Our consumer champions
We've partnered with a network of consumer champions - a group of money-saving experts dedicated to helping people make the most of their finances.
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