Sainsbury's Bank Travel Insurance

Why choose Sainsbury's travel insurance?

3 levels of cover to choose from.You can choose from Sainsbury's Silver cover, or their 5 star Defaqto rated Gold or Platinum cover.
24/7 helpline. If you take out a policy, you'll get access to a helpline available 24 hours a day, 7 days a week. This is great if you have a medical emergency and need help.
Unlimited medical expenses. You can get unlimited cover for medical emergencies if you choose Sainsbury's Platinum annual or single trip cover.

Who is Sainsbury's Bank?

Sainsbury's is a British Supermarket, and one of the largest supermarket chains in the United Kingdom.

Sainsbury's Bank was the first 'supermarket bank' to provide financial services like credit cards, loans, and insurance - including travel insurance.

Who underwrites Sainsbury's Bank travel insurance?

Sainsbury's bank is regulated by the Financial Conduct Authority (FCA), and Sainsbury's bank travel insurance is underwritten by Great Lakes Insurance SE.

Sainsbury's Bank travel insurance policy details

There's 3 levels of travel insurance to choose from:

Silver

Up to £10 million emergency medical expenses
Up to £3000 cancellation or cutting short your trip cover
Up to £1,250 personal baggage cover
Up to £500 gadget cover
Up to £400 personal money cover

Gold

Up to £15 million medical emergency expenses
Up to £5000 cancellation or cutting short your trip
Up to £2000 personal baggage cover
Up to £25,000 personal accident cover
Up to £750 gadget cover
Up to £500 personal money cover
Up to £250 mugging cover

Platinum

Unlimited medical emergency treatment cover
Up to £7,000 cancellation or cutting short your trip
Up to £3,000 personal baggage cover
Up to £50,000 personal accident cover
Up to £750 gadget cover
Up to £750 personal money cover
Up to £500 mugging cover

Sainsbury's Bank travel insurance optional extras

You can enhance your standard Sainsbury's travel insurance policy with optional extras for a cost. Let's take a look at them:

Enhanced gadget cover

With a standard Sainsbury's bank travel insurance policy, you'll get standard gadget cover. But, if you're taking expensive gadgets with you and want the peace of mind they'll be covered, you might want to get enhanced gadget cover.

Enhanced gadget cover can provide increased price limits on accidental damage, loss, or theft. If you select a Platinum policy, this can be up to £3,000.

Winter sports cover

If you're planning on participating in winter sports like skiing or snowboarding, you'll need this add-on. A winter sports add-on can cover you for emergency medical treatment expenses if you've been injured while doing winter sports activities.

It can also cover you for unique problems associated with ski and snowboarding holidays. This includes things like avalanche closure and accidental loss, damage, or theft of your ski equipment.

Cruise cover

Sainsbury's covers cruises in their standard travel policies. But, you do have the option of getting a cruise cover add-on if you want enhanced coverage.

With a cruise add-on, you'll be covered for the unique problems linked to cruise holidays. This includes things like being confined to your cabin due to illness, and reimbursement for missed excursions if your ship doesn't make a scheduled stop.

Golf cover

Going golfing? You can get a golf add-on. This can ensure you're covered for golf-related problems, such as the accidental loss, damage, or theft of your golf equipment.

Plus, if there's extreme weather conditions that lead to the closure of the golf course, you can also be reimbursed for any non-refundable green fees. Phew!

Can I get Sainsbury's Bank travel insurance if I have a pre-existing medical condition?

Sainsbury's does offer cover for a wide range of medical conditions. But, if you have a serious medical condition, you may be unable to find cover.

It's important to declare any medical conditions you have to Sainsbury's when taking out a policy. If you don't and you need to receive treatment for an undeclared medical condition while you're abroad, your policy won't be valid.

If you're not able to find suitable cover, don't worry. The Money and Pensions Service (MaPS) can help you. They have a directory of travel insurance providers tailored to covering those with serious medical conditions. You can view them on the MoneyHelper website, or you can give them a ring for impartial advice on 0800 138 7777.

How do I claim on my Sainsbury's Bank travel insurance?

If you need to make a claim, contact Sainsbury's as soon as possible.

Medical emergency

If you have an emergency while abroad or need medical treatment, phone Sainsbury's emergency helpline for immediate assistance: +44 (0)1403 288 125.

Gadget claims

If you want to make a gadget claim, call 0300 880 1762 or email sainsburys.tiga@taurus.gi.

All other claims

For other claims like lost baggage or travel delays, you can register and make a claim online. Download a claim form, or you request one by phoning the following number: +44 (0) 1403 288 421.

Contact Sainsbury's Bank

If you have a query about travel insurance, you can contact Sainsbury's general customer services helpline on 0345 305 2622

If you have a question about the claims process, you can contact Sainsbury's claims helpline on 01403 305 2622

If you have a medical emergency and need assistance, contact Sainsbury's 24-hour helpline on 01403 288 125

You can also find Sainsbury's contact details on the Sainsbury's Bank website.

If you want to make a complaint about Sainsbury's about your travel insurance, you can contact the FCA. Sainsbury's FCA Firm Reference Number is 955859.

Top tip: If you need emergency medical assistance, you'll need to quote your name and policy number.