Coverwise travel insurance

Coverwise is a travel insurance provider headquartered in Gibraltar and is part of the AXA Group.

If you're ready to start comparing quotes, select the 'Get a quote' button. But, if you'd like to learn more about Coverwise, read on!

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Why choose Coverwise travel Insurance?

  • Covers a wide range of pre-existing medical conditions. Coverwise can offer policies to cover a wide range of pre-existing medical conditions. For example, asthma.
  • £20,000 emergency medical expenses cover. You can get up to £20,000 emergency medical expenses cover, depending on which cover level you select.
  • 24/7 medical assistance provided. If you need emergency medical treatment, Coverwise can assist you on their 24/7 medical assistance helpline.

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Who is Coverwise?

Coverwise is an insurance provider specialising in travel insurance.

It's regulated by the British Overseas Territory’s Financial Services Commission since 2010. Its UK base is in Worthing, West Sussex, but the headquarters are in Gibraltar.

Coverwise prides itself on having traditional values, and offering excellent customer service. They focus on treating customers as they would wish to be treated themselves.

Coverwise travel insurance policy details

Coverwise offers up to 7 levels of cover: standard, standard plus, bronze, silver, silver plus, gold, and platinum. But, what you can get covered for can vary, depending on the type of insurance you select.

Let's take a look at the different types of travel insurance they offer, and the level of cover you could get*:

Single trip travel insurance

Single-trip travel insurance covers one trip, from the time you buy a policy until it expires. With a single-trip policy, you can choose from 7 levels of coverage offered by Coverwise.

As standard, a single-trip policy can cover for:

Annual travel insurance

Annual travel insurance covers multiple trips over a 12 month period. Similar to single-trip travel insurance, annual insurance is available across the 7 cover levels.

As standard, an annual policy can cover for:

  • Trip cancellation and curtailment
  • Emergency medical expenses up to £20 million
  • Personal liability cover
  • Lost, stolen, or damaged baggage
  • Legal expenses cover
  • Travel delays or disruption

Business travel insurance

Business travel insurance is ideal for those travelling for business. It's available either as a single or annual policy.

Along with everything you'd get from a standard Coverwise travel insurance policy, you'll also be covered for business-related problems.

Depending on which cover level you choose, this can include:

  • Damaged, stolen, or lost business equipment
  • Samples and merchandise cover
  • Replacement employee cover

Ski travel insurance

Ski insurance is ideal for winter sports, where you'll need cover for skiing or snowboard insurance.

It's available as a single or annual trip policy. Along with what you'd expect from a standard travel insurance policy, it can also also cover for:

  • On and off-piste activities
  • Damaged, stolen, or lost business equipment
  • Piste closure
  • Snowboard and ski hire
  • Emergency medical treatment and repatriation to the UK
  • Cover for damaged, lost or stolen ski equipment
  • Physiotherapy in the UK after the trip

Top tip: Coverage can vary, depending on which cover level you select. Before you buy a policy, make sure to read the policy wording carefully to know you're getting the cover you need.

*Correct as of November 2024

Coverwise travel insurance optional extras

Coverwise offers 2 extra types of cover that can be paid for separately:

Gadget cover

Gadget cover is available as an add-on to Coverwise's standard travel insurance. This type of cover can offer enhanced cover for expensive electronics you want to keep safe.

Car hire excess insurance

If you're hiring a car abroad, it's likely that it'll already be insured. But, if you need to make a claim, the excess can be costly. Coverwise's annual car hire excess insurance helps cover the cost of the excess if you need to make a claim after an accident or the car suffers some damage.

Can I get Coverwise insurance if I have a pre-existing medical condition?

It's possible to get Coverwise holiday insurance with pre-existing medical conditions.

Coverwise does offer cover for those with pre-existing medical conditions. But, in some cases, you might need to get an assessment.

If you have a serious medical condition that Coverwise can't provide cover for, MoneyHelper might be able to help. They have a directory of travel insurance providers tailored to covering those with serious medical conditions.

You can also contact the Money and Pensions Service (MaPS) on 0800 138 7777 for free, impartial advice.

Can I get Coverwise insurance if I have a pre-existing medical condition?

If you need to make a claim on your travel insurance, Coverwise has made the claims process simple through their online claim portal.

But, if you're unable to submit your claim online, don't worry. You can give Coverwise a call on: 0330 024 8315. The office opening hours are:

  • Monday to Friday: 9am-6pm
  • Saturday: 9am-2pm

If you have a serious medical condition that Coverwise can't provide cover for, MoneyHelper might be able to help. They have a directory of travel insurance providers tailored to covering those with serious medical conditions.

Top tip: If you need to phone Coverwise, have your name and policy details to hand to help speed up the claims process.

Contact Coverwise

You can contact Coverwise by post, email and phone. Let's take a look at the different options:

Post

To contact by post, you can write your enquiries to their UK headquarters at:

Coverwise,
4th Floor,
Southfield House,
11 Liverpool Gardens,
Worthing,
West Sussex,
BN11 1RY

Phone

If you want to contact them by phone, there's a few numbers available to you depending on what assistance you need.

Email

Coverwise can also be contacted via email at info@coverwise.co.uk. Or, you can visit their website for more guidance.

Coverwise is authorised and regulated by the Financial Conduct Authority (firm reference no. 533101). Their registered address is:

First Floor Grand Ocean Plaza,
Ocean Village,
Gibraltar,
GX11 1AA

Travel insurance guides

Page last reviewed: 11 November 2024

Reviewed by: Alvaro Iturmendi

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