Tess Ebner

Junior Content Writer

As a content writer, I am passionate about creating engaging content that prioritises the customer experience. My aim is to ease customer’s anxieties about financial decisions through my writing, making complex processes less daunting.

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Tess’ background and expertise

Background:

Tess joined the content team at Confused.com in 2024 as a junior content writer. Before joining the team, Tess has created content for a healthcare charity as well as for a Cardiff-based film festival.

Tess has begun working on Confused.com insurance articles, helping to keep our information up to date and relevant to changing customer needs.

Her creative writing background has given her a great foundation for creating compelling and original content across all mediums. Tess is keen to use her skills to create helpful content for all Confused.com customers.

Education:

  • Creative Writing (MA), Cardiff University
  • English Literature and Creative Writing (BA), Cardiff University

Content written by Tess

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