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Accessibility

We’re committed to making our website more accessible to everyone.

We want to implement a website everyone can use. To make our site more accessible, we’ve:

  • Added alternative text for all images
  • Written descriptive text links that make sense when read out of context
  • Regularly checked validation to ensure the HTML code of our web pages is valid

We’re also currently working with industry experts to look for ways to improve the accessibility of our website.

Ways to read our documents

Documents on our website are available in various formats. Most computers already have the software to open these document formats.

For an alternative format, Adobe offers a free online tool for converting PDF documents to HTML or text.

You can read more about PDF accessibility on Adobe’s website.

Choose your own text size

You can change the text size on a web page using your browser settings. How you do this depends on which web browser you’re using.

Google Chrome:

Select the menu icon > Settings > Advanced > Web content

Mozilla Firefox:

Select the menu icon > Options > Content > Font & colours

Internet Explorer:

Select the menu icon > Internet options > General > Fonts

Safari (OSX):

Select Safari > Preferences > Advanced > Accessibility

Alternatively, you can change the resolution of your computer screen to make the entire screen display bigger or smaller.

Microsoft Windows computer:

Select Start > Control panel > Appearance and personalisation > Display > Adjust screen resolution

Apple Macintosh computer: 

Select System Preferences > Displays > Resolution

Choose your own screen colours

You can use your web browser options to choose your own screen colours. How you do this depends on which web browser you’re using:

Google Chrome:

Install the “High Contrast” plug-in.  To do this, select the menu icon > Settings > Show advanced settings > Accessibility > Add additional

Mozilla Firefox:

Select the menu icon > Options > Content > Fonts & colours

Internet Explorer:

Select the menu icon > Internet options > General > Colours

Safari (OSX):

Select Safari > Preferences > Advanced > Stylesheet

How to contact us

We’re always looking for ways to improve the accessibility of our site and meet the Web Accessibility Initiative guidelines. 

So if you've found using our website difficult or there are improvements you'd like to see, we want to know.

Just contact us at communications@confused.com and let us know any extra details like the web browser or software you were using.
Alternatively, you can contact us in writing at:

Confused.com,
2nd floor, Greyfriars House,
Greyfriars Road,
Cardiff,
CF10 3AL,
United Kingdom

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